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Category Archive for: ‘Ask Alicia Assefa’

A Culture of Continous Recognition Can Help Your Organization to Thrive!

Why do people work?  Do people work only to earn money to enable them to pay bills and to live in some comfort?  Perhaps, or do they work for another more inherent reason? We all need money to live in comfort and to support our families.  However, I believe that most normal human beings thrive on being recognized for their accomplishments.  …

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Telemarketing – Build the Infrastructure First!

Why is the Telemarketing Infrastructure So Important? I have written a few blogs on the topic of the lead qualification process, however, I continue to find prospects without a clue as to the meaning of a lead qualification process or how to start begin the process. Here are a few “Best Practice” tips that I share with all of our clients.  …

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How to Make Sales Love Telemarketing!

The question that Whitney Houston asked in her hit song “How Will I Know” is often asked by Telemarketing Managers. Of course they ask, “How will I know if Sales really loves us?” Here are a few best practices that will make your Telemarketing team loveable, for years to come. First, make sure that you have a well-defined lead qualification …

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